Germany
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Orders over €50: Free shipping.
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Orders under €50: Shipping fee is €3.9.
EU Countries
Applies to the following countries:
Austria, Belgium, Bulgaria, Denmark, Estonia, Finland, France, Greece, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Sweden, Slovakia, Slovenia, Spain, Czech Republic, and Hungary.
Non-EU Countries
Shipping Times
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Germany: 2-3 business days.
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Other EU countries: 3-5 business days.
Please note that shipping times may vary due to holidays or unforeseen circumstances.
Shipping Methods
We use a variety of shipping methods, including:
The specific shipping method for your order will depend on your location and the size/weight of your order.
Order Tracking
Once your order has been shipped, you will receive a tracking number via email. You can use this tracking number to monitor the progress of your shipment.
Important Notes: E-Bike Battery Orders
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For orders outside of Germany: E-bike batteries are non-returnable and non-refundable.
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Signature Required: A signature is required upon delivery for all E-bike battery orders.
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Compatibility Check: Before purchasing an E-bike battery, please ensure it is compatible with your specific E-bike model. Incorrect battery selection may cause performance issues or damage.
Additional Notes
- For large or heavy items, additional shipping fees may apply.
- Delivery times may be longer for shipments to remote areas.
- Import duties and taxes may apply to international orders. Please contact your local customs office for more information.
